v12 finance

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V12 Retail Finance Limited. Registered in England and Wales 4585692.
Authorised and regulated by the Financial Conduct Authority. Registration number: 679653.
Registered office: One Arleston Way, Solihull, B90 4LH
Correspondence address: 20 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ.

V12 Retail Finance Limited act as a credit broker and introduces to one or more lenders, for which they will receive a commission.

Secure Trust Bank PLC. Registered in England and Wales 541132.
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registration number: 204550. Registered Office for both: One Arleston Way, Solihull, B90 4LH.

V12 Retail Finance is a trading name of Secure Trust Bank PLC.

All communications with us will be monitored/recorded to improve the quality of our service and for your protection and security.

PRIVACY POLICY

USE OF PERSONAL INFORMATION

We are V12 Retail Finance Limited, registered in England and Wales 4585692, authorised and regulated by the Financial Conduct Authority.

V12 Retail Finance Limited act as a credit broker and will introduce you to Secure Trust Bank PLC and/or Omni Capital Retail Finance Limited. If your application is successful, V12 Retail Finance Limited will receive a commission.

When we use "we" in this notice we mean us or anyone acting on our behalf. When we use “you”, we mean the customer or applicant acting on their own behalf or for a business.

Please read this Privacy Statement carefully as it contains important information to help you understand our practices regarding any personal information that you give to us.


What information we collect

We process your personal information including:

  • the personal information that you give us during an application, or that you have given to us during a previous application or as a customer;
  • the personal information that we obtain about you from the retailer who helps arrange the application for you;
  • the personal information that we receive from third parties such as credit reference agencies and fraud prevention agencies (see below), where we need to contact these third parties as part of your application or in servicing your account with us;
  • the personal information that you give us while servicing your account via our website, in writing or over the phone; and
  • the personal information that you give us if you register interest in a product and/or service, request information or assistance from us or make a complaint.

Data Protection Officer

If you are unhappy about how your personal information has been used, please contact our Data Protection Officer using the details set out below. You also have a right to complain to the Information

Commissioner's Office (https://ww.ico.org.uk), which regulates the processing of personal data.

Our Data Protection Officer can be contacted by telephone or in writing:

Data Protection Officer
V12 Retail Finance Limited
20 Neptune Court
Vanguard Way
Cardiff
CF24 5PJ

https://www.v12retailfinance.com/privacy-policy